Standard food safety and food handling is required when feeding dogs and cats raw.
Maintaining clean hygiene and proper storage methods prevents contamination.
We recommend following the same safety practices that you would for yourself when you bring raw meat into your home. Be sure to wash all surfaces that come in contact with raw food with warm soapy water or vinegar.
Our food goes through a flash-freezing process to ensure any potential bacteria is killed before it is packaged. Storing your pet’s raw food in the freezer until it's time to thaw and serve prevents bacteria growth. Once your pet’s meal has thawed in the refrigerator, portion it and serve. Keep all unused portions in the fridge in a sealed container for up to 2-3 days.
Avoid leaving your pet’s raw food out for long periods of time, as this can allow bacteria or harmful pathogens to grow. Bacteria can actually start growing at 4°C, and can grow quite rapidly.